DATA CENTRE STRATEGY
“RESILIENCE TODAY IS ABOUT MUCH MORE THAN REDUNDANCY”
Will Curtis Technical Director Trust
Q. WHY IS 24 / 7 / 365 SUPPORT AND PROACTIVE SYSTEM MANAGEMENT ESSENTIAL FOR ORGANISATIONS OPERATING CRITICAL INFRASTRUCTURE?
» Critical infrastructure doesn’ t operate Monday to Friday, 9 to 5.
Data centres support services that are expected to be available around the clock, and that means support strategies must reflect the same expectation.
For many organisations, the greatest risk isn’ t a major outage. It’ s the accumulation of smaller issues that go unnoticed until they begin affecting operations. That’ s why proactive management is becoming just as important as reactive support.
Continuous monitoring, preventative maintenance, health checks and technology lifecycle planning allow organisations to identify potential risks before they become serviceimpacting incidents. Round-the-clock support provides access to the expertise needed when issues occur, regardless of the time or day. Combined with proactive management, it enables
operators to maintain performance, maximise uptime and reduce operational risk. For environments where availability is critical, resilience is not a one-time investment. It’ s an ongoing operational commitment.
Q. LOOKING AHEAD, WHAT TRENDS DO YOU BELIEVE WILL HAVE THE BIGGEST IMPACT ON THE FUTURE DESIGN AND OPERATION OF DATA CENTRES?
» AI will undoubtedly be one of the most significant drivers of change over the next few years. The increasing demand for AI workloads is already driving new conversations
110 October 2026