TECH & AI

CLOUD INNOVATION AT ALCATEL-LUCENT ENTERPRISE

Alcatel-Lucent Enterprise has long been a leading force in telecommunications systems for businesses . Throughout its history , the company has consistently developed innovative solutions in communications , networking and cloud communication . Recognising that connectivity and security are crucial for business success , Alcatel-Lucent Enterprise is dedicated to delivering top-tier services across more than 50 countries , from its base in France .

Moussa Zaghdoud is the Executive Vice-President of Cloud at Alcatel- Lucent Enterprise . With over 25 years of experience in the business communications industry , he has been fortunate to contribute to key developments in the industry and navigate the technological challenges that have shaped the market .

“ In recent years , my focus has been on the evolution of cloud communications , which has become increasingly significant ,” he says .

Moussa ’ s role within the organisation is multifaceted . As the leader of ALE ’ s cloud business and strategy , he has been deeply involved in the development and growth of its cloud communication and collaboration platform , Rainbow .

“ Over the past eight years , I have focused on engaging with companies , ALE customers , users and our numerous partners to help them understand the benefits of shifting their communication solutions to cloud or hybrid technologies , both from an operational and business model perspective ,” Moussa explains .

ALE understands that each individual company has its own unique requirements and Moussa ’ s aim is to ensure that the company addresses every aspect of their needs .

“ We offer various versions of our cloud solution , hosted in private , public , or hybrid environments , to fully leverage existing cloud infrastructures and maximise their potential ,” he explains . “ To achieve this , we have a dedicated and passionate team of engineers , developers and sales professionals , all striving to deliver the most advanced user experience , the most innovative concepts based on customer feedback and the most secure systems to protect our customers ’ data .”

Rainbow is available worldwide , with over four million professional users and one billion interactions on the platform every day . It continues to grow year on year and we ’ re seeing strong adoption from both customers and partners .

“ Our main challenge – or rather , our main priority – is to ensure we listen to our customers and work closely with our business partners to deliver the most innovative solutions and appropriate features that help businesses in their daily tasks ,” he adds . “ This includes Rainbow connectors with Teams ,

160 October 2024