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Data centres are such a critical element of the modern world that just a few hours offline can create massive disruptions , both for the operator and its customers . These issues , whether they stem from external factors like fires or – in the recent case of Texas data centre operators – storms , improperly maintained hardware , cyber breaches , or something else , are more common than the average data centre owner would probably care to believe . Back in 2018 , the Uptime Institute collected data that showed over 30 % of respondents had experienced a downtime
incident or a severe degradation of their services in the previous year , and 48 % reported experiencing at least one outage during the preceding three .
For a data centre operator , a full service outage ( according to research done by Gertner ) costs , on average , $ 5,600 per minute when you take into account lost sales , a damaged reputation , compensation paid to customers , lost data , and the cost of repairs . In order to avoid these dangers , it pays dividends as a data centre operator to have a rock solid risk management plan in place . The consequences could be dire .
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