SUNRISE | UPC
Sunrise
UPC : More Wow together !
“ In the end IT is all about customer experience nowadays ”
FABIO PELLEGRINO SENIOR DIRECTOR PLATFORM DELIVERY , SUNRISE UPC amounts of content both during the pandemic and into the future where we expect new models of working , focusing on output and not time presence .
“ This behaviour is also valid for business customers . From the SOHO to the large enterprises where they want to use the services in real time , make adaptations and also add on services in real time , like security options . The option of doing this through the cloud is not far away .
“ Everything that I mentioned sounds great , but it also has another side of the medal . By providing those services , a lot of data is transferred from one system to the other . This requires an adequate data-privacy and security concept , especially when we are talking about personalised data . The Telco Act in Switzerland is very specific here and relevant for our business customers where security of data is the main promise — we offer all those solutions ,” he said .
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