Data Centre Magazine February 2021 | Page 101

EXECUTIVE PROFILE : Michelle Accardi

Title : President and Chief Revenue Officer Industry : Telecommunications
Location : Florida , USA
As President and Chief Revenue Officer , Michelle ’ s mission is to inspire and maintain growth for the company and its partners , ensuring that customers get significant value from Star2Star ’ s products and services . Michelle works with the executive leadership team of Star2Star to define long-term vision and operational strategy to assure that growth and market potential are achieved .
In pursuit of this goal , Michelle sees engaging and listening to employees , partners , and customers as a primary function of her role in order to keep Star2Star on the optimal strategic path . In this way , customer success is assured as employees and partners are inspired to deliver an excellent product and experience with every interaction .
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In her previous position as the company ’ s Chief Operating Officer , Michelle used these same methods to develop new processes and systems to streamline business interactions . She grew departmental leadership and expanded Star2Star ’ s support capabilities to better serve customer and partner needs .
Michelle is also regarded as a technical thought leader in next-generation marketing and communications strategies . Her book , Agile Marketing , chronicles her experiences applying agile methodology to the marketing process for better results and faster time to value . She brought her substantial executive-level and tech industry experience with her to Star2Star , having driven innovative , agile , revenue-producing field and channel marketing programs for one of the world ’ s most relied upon technology companies , Computer Associates .
Michelle holds an MBA from American Intercontinental University and earned her bachelor ’ s degree from the University of South Florida . datacentremagazine . com