TECH & AI
this has become a central focus.“ I get asked a lot how liquid cooling and Digital Workplace expertise intersect,” says Vivek.“ That’ s where Unisys and leadership has made a very conscious decision to invest in this space because we have a lot of technicians to support and represent globally.”
The problem is twofold: an aging workforce is nearing retirement and the sector has struggled to attract new and diverse talent.“ At least half of organisations do not have women professionals in them,” Vivek states,“ so diversity is out of the window.” This observation is supported by data from the Uptime Institute, which found that 75 % of operators report their workforce is 10 % women or less.
Attracting younger generations requires a new approach.“ My daughter, when she grows up... will she want to be a field technician? Probably not,” Vivek muses. The key, he argues, is to provide better tools and support.“ When it comes to data centre operations and field services, there is a knowledge problem, which means there is an adoption problem. For young people especially, you need to have innovative tools.”
He points to Unisys’ s own“ just-intime-training” platform, which gives technicians on-site, step-by-step guidance for complex tasks.“ If we are venturing out into new fields like liquid cooling,” he adds,“ we need to be able to take care of the technician.”
These challenges of power, cooling and workforce are not independent; they form an interconnected system. A bottleneck in one area creates a failure point for the entire enterprise. The future of AI, therefore, depends not only on advances in software but on the industry’ s ability to solve these fundamental, physical-world problems.
As Nvidia CEO Jensen Huang has stated, the scale of the effort is foundational:“ We are in fact creating a whole new industry to support AI factories, AI agents and robotics, with one architecture.”
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