DESIGN & BUILD ABOUT PARKVIEW HARDWARE MONITORING
ParkView Hardware Monitoring, by Park Place Technologies, is a fully-automated maintenance service that is designed to streamline the hardware support process.
It has been created to help data centres boost uptime, with the solution proactively identifying hardware events, opening incident tickets and triaging any issue. Park Place engineers are then dispatched immediately to the data centre in question to resolve the issue.
According to the company, it leads to a 31 % faster mean time to repair and qualifies for its First-Time Fix Guarantee.
Speaking at the time of its release, Chris Adams, President and CEO at Park Place Technologies, said:“ As CIOs are held more accountable than ever to be a revenue source for their organisations, ParkView allows enterprise IT to be as efficient and error-proof as possible, all while reducing costs.”