ATOS
By following Atos ’ approach , organisations can be more lean when it comes to data – reducing the cost of infrastructure and leading to widespread benefits .
“ I ’ m all for having all the data of the world available . Specific companies do that , but that ’ s not what every enterprise should do . And that ’ s exactly the opposite of what I ’ m advising my customers to do ,” Langer adds . “ If you want to use ChatGPT internally , go for it . But if you want a specific business case , we need to be very lean . What we plan for our customers is scaling up . We start with a single business case so that we can establish a good foundation , but still scale up the infrastructure and the software , so that everything is flexible .”
How Atos edge and cloud solutions have delivered benefits for customers By employing edge – enabled predictive maintenance , Atos has improved customer experiences and operational efficiency . Langer cites a specific case with a theme park in Orlando where predictive maintenance has reduced queue times for rides , enhancing the overall customer experience .
With theme parks attracting thousands of visitors each day , ensuring that all attractions function properly and are open to the public on a continuous basis is a question of reputation and customer loyalty .
“ One of the ways to have happy customers is for customers to wait less in a queue to get on a ride ,” Langer explains . “ How do we make them wait less ? We make the ride get more people every hour on it . How do we do that ? We need to make sure the ride works . How do we do that ? We predict failures .”
114 April 2024